Legal
Privacy Policy
This policy explains what information we collect when you visit this website, sign up for a workspace or connect ad accounts to our click-fraud detection service, and how that information is used. It is written to be read, not skimmed past.
01Information we collect
We collect three kinds of information:
- Details you give us. Your name, work email, company, role, company website, approximate ad spend and the platforms you use, when you sign up or contact us.
- Ad account data. When you connect an ad account, we read campaign structure, click identifiers, timestamps, cost and placement data needed to score clicks. The full list is on our security and data page.
- Click-level signals. Technical attributes of clicks on your ads, such as IP address, network type, device and browser traits, and timing. These are used to detect invalid traffic.
02How we use it
- To create your workspace and send your login details
- To score clicks, detect invalid traffic and write evidence records
- To generate the reports and dispute documents you request
- To reply to audit requests and support messages
- To keep the service secure and to improve detection accuracy
03Click-level data and the people behind clicks
The clicks we analyse come from people and systems that interacted with your ads. We process their technical signals only to judge whether a click is valid. Device fingerprints are stored as hashes, and evidence records describe traffic patterns rather than identifying individuals.
We do not build advertising profiles of the people clicking your ads and we do not sell this data.
05How long we keep it
- Raw click-level scoring data: 90 days
- Evidence records for blocked clicks: 13 months
- Workspace and account details: for as long as your workspace is active
- After disconnection or closure: deleted within 30 days unless you request an export first
06Security
Data is encrypted in transit and at rest. Ad platform access uses revocable OAuth tokens, never your platform password. Internal access to customer data is limited and logged.
08Your choices and rights
You can ask to access, correct, export or delete the personal data we hold about you, and you can disconnect ad accounts at any time from your workspace or from the ad platform directly.
To make a request, write to us through the contact page. We respond within 30 days.
09Changes to this policy
If we change how we handle personal data in a meaningful way, we will notify workspace owners by email before the change takes effect.